Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Concentrix

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Concentrix reviews | Concentrix jobs | Concentrix salaries | Concentrix benefits
      Concentrix interviewsConcentrix Customer Service Agent interviewsConcentrix interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Agent Interview

      Oct 20, 2024
      Anonymous employee
      Falkirk, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Falkirk, Scotland)

      Interview

      Scenario questions and phone call interview/Microsoft teams the simple conversation about why you want the job, why you think you would be a good fit, are you flexible part time full time all generic questions then scenario questions on how you deal with customer service situations such as an abusive customer

      Interview questions [1]

      Question 1

      How would you deal with a customer that is abusive towards you
      1 Answer

      Other Customer Service Agent Interview Reviews for Concentrix

      Customer Service Agent Interview

      Jan 26, 2026
      Anonymous Interview Candidate
      Southfield, MI
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Southfield, MI)

      Interview

      Attended 3 Interviews . The interviewers were very kind , they asked questions that were easy to relate with and were patient with me . They provided feedback of the interview

      Interview questions [1]

      Question 1

      What do you bring to the team
      Answer question

      Customer Service Agent Interview

      Dec 10, 2025
      Anonymous Interview Candidate
      Bogotá, Cundinamarca
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (Bogotá, Cundinamarca)

      Interview

      Fue grupal, preguntan sobre tus experiencias y te explican la oferta laboral, los términos, salarios y si estás de acuerdo, después hacen algunas preguntas en inglés, que van variando según tu perfil o la información que hayas dado

      Interview questions [1]

      Question 1

      Experiencias anteriores, cuantame de ti etc
      Answer question

      Customer Service Agent Interview

      Dec 4, 2025
      Anonymous employee
      Yogyakarta, Yogyakarta
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Yogyakarta, Yogyakarta)

      Interview

      “Nice, good, and smooth overall. They contacted me quickly and handled the entire interview process efficiently through an online call. The communication was clear, the steps were fast, and I ended up getting hired almost immediately after the interview.”

      Interview questions [1]

      Question 1

      How you handle customer inquires or problems?
      Answer question