The whole process was pretty fast. the interview last about an hour, they've asked some general questions, then a technical part (was pretty simple-issues-possible causes, suggested solutions), and behavioral questions
Interview questions [1]
Question 1
how would you react if a client is dissatisfied with your professionalism
I applied online. The process took 3 weeks. I interviewed at Conduent (Oklahoma City, OK) in Sep 2024
Interview
Interviewer was very knowledgeable of the program. Interview was smooth going. I was able to ask all the questions I had prepared. The interview was via teams and I did not need to be on camera.
Interview questions [1]
Question 1
Describe time when you had to deal with a difficult customer?
One call by phone and another by skype. The call by phone was more technical with some situational questions that I needed to translate to the second language required for the position.
Interview questions [1]
Question 1
How to deal with difficult customers. How to introduce and end a message to a customer.