Conduent Tech Support Representative interview questions

I applied via the website for most of the remote positions available in my state. About 1 week later I received an email to setup the first phone interview. The phone interviewer was a bit informal but be sure to take it serious. She was incredibly helpful. I didn't have to do a second phone interview, instead I went straight to the last interview with a hiring manager. This interview was simple. I was asked if I worked remotely before and some tech support related questions which I found the answers to here HOWEVER if you don't know the answer be willing to state you don't know but you are willing to learn. Make sure to use your best "Customer Service Voice" and take this final interview very serious.

The process took about 5 days in total. There are 3 interviews. The first is a group interview, and if you choose to move on the 2nd interview it's just you and the recruiter talking about the job. Then the 3rd interview is with the hiring manager via web cam. The questions asked during the 3rd interview aren't hard as long as you know basic things about tech. Overall, it was a wonderful experience. I got to talk to 3 wonderful and nice people from conduent and I'm really excited to start training soon.