Applied online. You basically go through like 3 long assessments. Received a call a couple days later for a telephone interview. They asked me about my work history and stuff. Can i multitask. Name a time where I had to multitask. what i liked and dint like about my last jobs. Then scheduled me for an in person the next day. walked in and had to sit at the computer and listen to 3 call scenarios. They showed me around and then did a one on one interview. He asked me basic questions, name a time you provided above and beyond customer service, pretend i am a worker and he is the customer and try to sell him a product, etc. After wards I had to fill out a background form. Its been two days and was told I would hear something in 7-10 days
I applied online. The process took 2 weeks. I interviewed at DISH in Sep 2014
Interview
Applied online. I filled out a personality/behavioral tests then went through a computer simulation of a call center. It wasn't hard but took a while to finish. I got a phone interview the next day, lasted about 15 minutes. Discussed job expectations and how long training would last. Scheduled 1on1 interview the following Monday. No real hard questions.
Interview questions [1]
Question 1
What did you like/ not like about your previous jobs? Can you handle a fast pace environment? Most questions focused on customer service.
it was pretty straight forward and they were very upfront about the job's expectations. The most important part is understanding the job's expectations and asking the right questions. I was happy to be getting the job and looking back overall it was an excellent experience for me.