DISH Customer Seevice Representative interview questions

Had an interview with HR for about 5 minutes about previous work experience, punctuality and tardiness, and about the reason I left previous jobs, and then an interview with the hiring manager about scenarios regarding customer service

Applied on the dish website, within two hours I received a phone call explaining I passed my assessment online. Asked me about my previous jobs and then was asked to come into for an interview. Came inside a couple days later, listened to come sample calls. Once being called back, I did a tour of the work area, I then went for the interview. Of course it was Halloween day, so it wasn't as bad. Interview was relaxed, although I had a lengthy interview. The interview itself lasted about an hour. Edit: Interviewer went over benefits. 30 days: free 250+ dish service 60 days: insurance (health, dental..) 90 days: 401k