I applied online. The process took 3 days. I interviewed at DISH (Phoenix, AZ) in Dec 2014
Interview
During application process you so a simulator online of how to work a computer program and listen to customer calls. Then they call you down for a interview, take you on a tour and show you around, then take you into a conference room to ask you basic interview questions. Once that is completed the have you authorize a background check and everything on a computer, then if they want you they call you with when to start and schedule, ect.
Interview questions [1]
Question 1
Here are three options to upsell me on, choose one and try to convince me to buy it.
I applied online. The process took 1 day. I interviewed at DISH (Alvin, TX) in Feb 2015
Interview
Extensive lots of open ended questions. Asked about previous work situations and how you will handle customers and their reactions. It's a cable company with lots of branches so they want to see where you fit in and how you will handle yourself. The interview was laid back but the surprise drug test was bad.
Interview questions [1]
Question 1
Knowledge about call centers
will drug test on spot with mouth swab
I applied in-person. The process took 3 days. I interviewed at DISH (Bluefield, WV)
Interview
You take a 3 hour test. Then you do two sit down interviews. They ask mostly situation based questions. Honestly your a body for a seat of you show up in matching shoes you will be hired.