I applied through a recruiter. The process took 2 weeks. I interviewed at Discover (Chicago, IL) in May 2019
Interview
The recruiter was awesome, I had a great experience with the first 2 rounds of interviews and he was very easy to talk to, informative, and helpful. The coding challenge was also very straightforward.
As for the phone screen with another person, it was laughably rude. In addition to them requiring you to install software to interview you instead of just calling on the phone, my interviewer was very soft spoken and not an English speaker. I had to ask many times for him to repeat himself before he abruptly stopped, insulted my education and previous place of work, and said he would give my notes to the hiring manager - less 15 minutes in to a 45 minute meeting.
I haven't heard back yet, but offer or not, I will not be accepting.
Interview process was friendly and straight forward. First interview was about 10 minutes over the phone. in person interview was behavioral but interactive. Asked me to sort out three work ethics I do well in and one I need to improve on, but provided the opportunity for me to explain.
Interview questions [1]
Question 1
describe a situation in which you had an unhappy customer. What was the outcome?
I applied online. I interviewed at Discover (Riverwoods, IL) in Apr 2019
Interview
When I initially applied for the job I got an email from the recruiter less than a week later. She emailed me some screen questions, and once I was able to proceed to the next step, she set up a phone screen about a week later. The recruiter was about 10 min late to the call, but very friendly and polite. She was very informative and explained the interview process in detail. I appreciated how thorough she was. We went through the questions and I was invited on the phone to come in for an in-person interview not that same week, but the week after. The team set me up with the details of my appointment a few days before my interview. I then interviewed with several senior managers (4 total). Each session lasting 45 min- 1 hour. Everyone was very friendly. The questions were a mix of technical questions as well as behavioral questions. They of course provided me time to ask questions as well. It's clear that they all love to work there and are very particular about not just finding a good skill fit but also a cultural fit. I had to wait a full week and a business day to get the email to inform me that I didn't get the position. While I was grateful for the experience, I would have loved to have gotten additional feedback from the team who interviewed me to understand my gaps and why I wasn't selected. I do hope the company and team are open to people continuing to apply even after not getting past this step. I truly enjoyed the process and realized I would still love to work there despite not having been selected for this position.