Very friendly, was given a tour of the building before-hand as interviewer was in meeting. Interview went smoothly, just basic questions regarding personality and past employment.
Interview questions [1]
Question 1
Have you ever had to deal with an agitated customer, if so, how did you handle it?
I applied online and got an email that I had a phone interview. I had two 30 minute phone interviews, and then i was selected and had 2 in person interviews and a case study
Initial phone screening about 30 minutes
In person interview at HQ from about 8:30am - 1:00 pm. Accomodations were made for out of state applicants. Interview consisted of 3, 30 minute behavioral interviews. Questions were fair, and it was very well organized
Interview questions [1]
Question 1
What was a time you dealt with ambiguity and how did you solve the problem?