Discover Customer Service Representative (CSR) interview questions

Hiring process didn't take long. Interviews at first where great. The background check process took forever and then they didn't even tell me they changed their mind. I was disappointed with the lack of communication. Two weeks after my start date i ended up emailing my point of contact thanking her for wasting my time and that I went with another company. Discover didn't even give me the opportunity. They requested documented for something that was never on my record and used that as a determining factor. Any company that does this in the start is not worth working for. Especially when they requested documents for a traffic related ticket.

First interview 10 minutes on the phone. Second interview was very similar to the first except your given these flash cards that are used to describe which are most like you to least like you. The interview was about 30 mins but I felt as tho the person interviewing me was rushing and was trying to hurry up and get out of there (My appointment was 5:30 in the evening). You also are required to take an IQ test which is timed and also a personality test.