Discover interview questions

Overall the interview process is fair. If you have prior customer service experience you should be fine. The first interview is a phone interview and basically just asking questions about your resume and experience. The second interview was a Zoom interview due to COVID-19 with the hiring manager. The second interview is more of how you would handle type questions. Again if you have any prior experience you should do fine. Good Luck!

First stage: Application Second stage: Online technical assessment through HackRank. There were 10 questions ranging from easy-hard. Ranging from coding to theoretical. A broad knowledge is required. Third stage: Technical/competency - first stage interview. The interviewer went through admin based questions to start of with first. Then competency based questions. Situational in particular. The interview concluded with technical questions. These were related to the HackRank questions submitted in the prior stage. Questions such as, explain your thought process which motivated you to come to 'said' solution(s). Fourth Stage: consisted of two interviews. One with a product manager. This interviews question were competence and situational based. The other was with a lead software engineer. This was also competence and situational based. It also included some light theoretical knowledge of Java.