I applied through a recruiter. The process took 2 months. I interviewed at Enterprise Mobility (Rockville, MD) in Jul 2023
Interview
Multiple interviews; 1st interview is virtual, this is where you’ll get an overview of the position. Next you’ll interview at a local branch with the area and branch manager (focusing on sales, problem solving, and dealing with difficult customers).They’ll have you spend the first 30 minutes meeting the staff and watching the operation; then the managers will take you to the office for the interview. Lastly you’ll interview with HR at the corporate office. This is where they’ll try and determine if you’re there for the long haul and you can see yourself moving through their career paths.
Interview questions [1]
Question 1
Describe a time you dealt with an unhappy customer; and what were the results?
I interviewed at Enterprise Mobility (Toronto, ON)
Interview
More conversational than a typical interview style making it much more in depth and interesting. As a candidate you also get to know how the person across you made it to where they are now, using the same trainings you would eventually learn.
Interview questions [1]
Question 1
What would you do differently than other potential candidates to become an amazing MT.
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person