I applied in-person. I interviewed at Enterprise Mobility
Interview
Interviewed with 2 Area Managers, they both asked questions that were on the "Grill" which is a process to test our knowledge on the company's in and outs. Asked about employee development and morale, and I also hit each area manager with one of my own questions.
Interview questions [1]
Question 1
Out of the 8 founding values which one stood out the most to me?
I interviewed at Enterprise Mobility (New York, NY)
Interview
Fairly standard interview questions. Specifics on prior experiences as well as school background. Situational questions specific to customer service. Overall, very basic and standard customer service questions. Some questions pertaining to willingness to do the jobs.
Interview questions [1]
Question 1
What would you do given a situation with a difficult customer?
I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Columbia, MO) in Jan 2024
Interview
One virtual interview, then one in-person interview at one of the branches. Pretty simple and straight forward, all of the employees were very nice. They push potential for growth, only promoting from within, but many of the employees at the branch I interviewed with had been in the same position for years, with maybe a couple title changes. Long hour work days, and sounds like they work plenty of overtime. I just did not vibe well with the branch manager, and could tell it was not the role I was interested in.
Interview questions [1]
Question 1
Tell us about a time you had a customer issue and how you handled/resolved it.