Enterprise Mobility interview questions

Explain how you have that leadership quality? Describe a time when you had a problem with a client and resolved it?

Started with a phone interview with an HR generalist, then I was moved on to an in person interview with a current rental branch manager and their area rental manager (is typically the manager of at least the area they will put you in, if not the branch). the third and final interview was with a city manager (regional). i was told that i would hear from someone within a week, but when two weeks had passed with not word, i spoke with a friend of mine who worked there, and found out that they were concerned with whether i was planning on going back to school. i thought it was a bit unprofessional to not ask for clarification in the interview or call with a follow up. once that was cleared up, i was offered the position.