I applied online. The process took 1+ week. I interviewed at Enterprise Mobility (Wichita, KS) in Sep 2010
Interview
I kept missing the recruiters phone calls because I was at work when he would call, but it took me 2 weeks to actually get in touch with him because every time I called back he never answered. We finally set up an interview for the next morning after a 5 minute phone screening to qualify me for the 49+ hrs per week and to ask if the pay of $31,500 yr would work for me. At the interview with the recruiter the next morning, it seemed very professional but almost to the point that it looked like he was grading the type of suit that I had on and the shoes I was wearing, etc. I felt like I breezed through his interview questions for the most part and they do "behavioral interviewing", so be prepared for situations that you've had at jobs in the past, and how you felt and responded to them and what the outcome was. I was asked to go to another location the next morning and do a 30 minute branch observation to see if I would like the atmosphere and then on to the interview with the area manager.
The next morning I walked in as they were opening and just stood there at the counter trying to chit-chat and seem interested. Little did I know that I was talking to the branch manager. He was friendly but seemed very concerned with how his suit and tie were fitting and kept adjusting his clothing. (Seriously, its fine to dress up for work, but this job is renting and cleaning cars; it seemed a little much) I helped another MT for a few minutes take a car to the cleaning bay to help/watch. The area manager came out and got me and we went into the office for the interview. The branch manager came in as well. There were both very young, under 30. They started the questions like the day before but much harder and more in depth. Every question seemed to be directed at a specific past employer on my resume, and they wanted to specifically know why I had left each employer.
I felt like i was very honest and open with my answers and although it was somewhat difficult, I thought I would fit in working there. The interview lasted for 45 minutes. As I was leaving their office, they introduced me to the assistant manager and the region manager that happened to be there and said that he was the person I would be interviewing with for the 3rd interview. They told me I should hear from them to set up the next interview at the beginning of the week. A few days later I had not heard anything, so I sent a 'thank you' email to the recruiter and he responded that they had decided to pursue other candidates.
I was disappointed and surprised! I don't know if I looked to old to them (about 30), or they didn't like that I don't have my degree (but have 10 yrs of cust service exp and mgmt exp), or if I interviewed bad. My lasting impression of the company is that they seem very concerned with the way that all their associates look. Everyone was good looking and dressed overly professional for the part.
Interview questions [1]
Question 1
Describe a time at your current or previous job where you were given a task or a goal that you failed at. How did you feel about failing the expectation, and what did you do to make sure that it didn't happen again?
I applied through a recruiter. The process took 3 weeks. I interviewed at Enterprise Mobility in Oct 2010
Interview
1. Was contacted by a recruiter via email to check out their management trainee position, I applied and was contacted to call the recruiter to set-up a phone interview
2. Did phone interview, just asked basic questions about information that I had stated in my application. He asked me why I was interested in Enterprise, why I chose the school I did, sales experience, etc. He then scheduled me for another interview with him at a branch.
3. Did the 1:1 interview, asked me "situational" interview questions such as "Tell me about a time when you had an upset customer, what did you do, what did you learn from it, etc" After those questions where done, he scheduled my branch visit and the 2:1 interview with Area Manager and Branch Manager
4. Branch observation was a little awkward. I just stood around and watched people work. The guy showing me around tried to tell me about computer terms and other sales terms they use that made no sense to me. It felt like it was my first day on the job and I was learning/training rather than just observing how they do business. I did my best to make up questions and act like I completely understood what he was talking about. Interview was a little intimidating, if I wasn't answering it the right way he would stop me and tell me to be more specific, which was fine just caught me off guard that he interrupted me. After that was all said and done he said they would be in contact with me as to whether or not they'd move me forward to the final interview.
5. Was called the next day to schedule the final interview with the Regional Vice President. Went to that, and he was really nice and it was NOT the easiest of the interviews. It was only difficult because by reading reviews I heard this was the easiest so I didn't prepare myself as much as I should have. He asked me to tell him 3 goals I have for my life, what I think the easiest part of the job will be, and what I think will be the hardest, a time I failed professionally, a time I had a problem with a group, A LOT of more of the situational questions. Then said someone would get back to me and a few days later was offered the job.
Overall, everyone was very friendly and I had a very positive experience with the company and am looking forward to starting there soon.
Interview questions [2]
Question 1
3 goals I have for my life. Professional, personal, anything I want to share.
I applied online. The process took 1 day. I interviewed at Enterprise Mobility (Billerica, MA) in Sep 2010
Interview
Took a few weeks for a reply on the position but then they never emailed or called back when I was asked if I was interested in the position. It wasn't until 3 weeks later they called about another opening for the same position. It took several calls back and forth before I was finally asked to come in for an interview. They gave a quick phone interview to ask questions about my age, I had a valid driver's license, why them and some information about the company and position, all of this took less than 5 min. Questions that I answered on the on-line application they asked me about again on the phone. A few days later I received a call and was asked to come in the next day for an interview. Asked some basic accounting questions, Tell me about yourself, Why this company and position, Where do you see yourself in 3 years.
Interview questions [1]
Question 1
Tell me a time when you had to take on a leadership role