Enterprise Mobility Customer Service Representative (CSR) interview questions

The entire process was a little over a month after completing the computer testing and customer service simulation. Each interview lasted over 30 minutes and were the basic "tell me a time when you..." questions. Nothing out of the ordinary. About a week after the second interview I was offered the position but the training class didn't start until a few months later. I accepted the February start date.

Barely had an interview. They were so desperate for someone to work there. They did not give me a clear expectation of the job. Every time I asked a question they said ask HR. When I asked HR they said ask your manager.