3 interviews- one phone interview which was screening, one branch observation (see the branch and also have a chat) which was typically the deciding factor about if you’d move on or not and one with district manager which was more of a vibe check
Interview questions [1]
Question 1
What was the best customer experience you ever experienced and why?
I interviewed at Enterprise Mobility (Glasgow, Escocia)
Interview
The interviewers were patient. They seemed interested and genuine asking questions to get to know you. The interviewer didn't make you feel uncomfortable and talked you through the entire process.
Interview questions [1]
Question 1
Whats a time you've gone above and beyond for a customer?
I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Windsor, ON)
Interview
Great process, at the time my interviewer was Sam. I applied online, standard questions. After my interview with Sam I interviewed at a branch with the branch manager and area manager.
Interview questions [1]
Question 1
Give an example of your customer service experience.