FedEx Customer Service Representative CSR interview questions

The interview process started with a screening call followed by a phone interview flowed by a panel interview with three managers. The panel interview was situational in nature and lasted two hours. I did a very good job with answering the questions in the format they were looking for (STAR format). Their follow up was EXTREMELY poor. I specifically asked it they would be getting back to me with a decision and they said they would within a week and a half. It's now been over three weeks and no answer. I followed up with the recruiter THREE TIMES without the courtesy of a simple "yes or no" reply. I'm NOT impressed with their courtesy skills. I'm fine with not being offered the job but too many companies just don't get it. As a candidate, it's nice to hear back one way or another especially whey they verbally tell you that you will be contacted with a yes or no by a certain date. FedEx is just another company with horrible HR follow up. If this is how they treat their candidates, it makes me wonder how they treat their employees.