I applied online. The process took 2 weeks. I interviewed at FedEx Office
Interview
2 interviews: one with a manger panel, second with the district manager and the HR generalist. One thing the panel always wants to hear is that you will help bring up moral and enforce a positive work environment. Also let them know how well you can multitask. Make sure you have plenty examples of good and bad scenarios.
Interview questions [1]
Question 1
What is one trait of yourself that will prevent you from performing effectively.
I applied online. The process took 3 weeks. I interviewed at FedEx Office in Sep 2011
Interview
Pleasant phone interview with recruiters, I had two of these. then a one on one with a business center manager, Usual chemistry check, making sure you fit in with company standards, (not coming in in a t-shirt, cursing and brandishing a weapon-for example), then the surprise group interview. more of the same, really quizzing you on you responses matching the ones you gave the recruiter. They take a lot of notes and pass them along. Nice staff, group interview was a training exercise for new mangers I think and I was a little put off by their uneasyness. Position was not my first choice, and unfortunately I think that showed through in my interview. They did not tell me the shifts that would be required until my third interview, as an Assistant Business Center Manager you are required to work second shift and every weekend. As a student and father, this would have been helpful to know before accepting the interviews.
Interview questions [2]
Question 1
Very typical queastions. Describe you best/worst customer service experience?
The process took 2 days. I interviewed at FedEx Office in Apr 2011
Interview
Applied on line, responded by e-mail an Invitation for an Interview, turned out to be more of a Job Fair. Interviewed with a panel of 3 and then Interviewed again with a panel of 2. Made me believe that they were very interested and would be in touch within the next few days, guaranteed. Pure lies, no one ever called back. Their lost and I move on.