I applied in-person. The process took 1 week. I interviewed at FedEx Office (Lakewood, CO)
Interview
They mainly look at your attire and gauge your attitude. (Dont wear jeans and be upbeat!) They read from a script asking about past experiences, relevant experience, why you want to work for FedEx Office.
Interview questions [1]
Question 1
Tell me about a time where a customer was really upset, but you helped them and changed their experience.
I applied online. The process took 3 weeks. I interviewed at FedEx Office (Pasadena, CA)
Interview
Applied online, did an online test as part of the application process, got a phone call to schedule an interview, interviewed by store manager and an assistant manager, received follow up phone call to schedule a drug test, after drug test got a phone call to schedule second interview, second interview was just to accept job or not.
Interview questions [1]
Question 1
Describe a tough customer service situation in the past and how it was handled.
I applied in-person. The process took 1 day. I interviewed at FedEx Office (San Antonio, TX)
Interview
Super easy! I filled out the application online and got an immediate call back. Manager asked a few questions and hired me on the spot. Everyone in the store was helpful and welcoming. Very common sense process and manager was great!