I applied online. The process took 5 days. I interviewed at Firstsource Solutions (Derby, Inglaterra) in Jan 2020
Interview
Very chilled, make you relaxed, just make sure you focus on the positives about yourself and how to handle hard calls. “Treat every customer like your first call of the day”
Interview questions [1]
Question 1
You have a difficult customer who is shouting you’ve had enough how do you deal with the customers complaint
I applied online. I interviewed at Firstsource Solutions (Belfast, Irlanda del Norte) in Feb 2021
Interview
it was great. the interviewer named Rachelle was very nice.. She let me fee relaxed since i was so nervous. i will recommend the company i heard a lot of good reviews..
Interview questions [1]
Question 1
what is you greatest achievement with work or personal?
I applied in-person. I interviewed at Firstsource Solutions (Chennai) in Oct 2019
Interview
Tell me about yourself question was asked repeatedly by 2-3 HR's also by the manager. Interview process took the whole day for very simple also there was a typing test to find your skills in typing.