I applied online. I interviewed at Firstsource Solutions (Cardiff, Gales) in Jul 2015
Interview
Extremely nice interviewers, a few questions about yourself, customer service related, a fun team-work game, and additional information. Definitely they have a team based culture, lots of prizes and incentives and career progression opportunities. The interview was about an hour if I remember correctly, with a couple of other applicants, relaxed but professional.
Interview questions [1]
Question 1
Describe a situation when you exceeded a sales target?