I applied online. The process took 1 day. I interviewed at Firstsource Solutions in Dec 2016
Interview
There whole company is a joke. The recruitment staff are really unprofessional unorganised and just don't really care. It's definitely the worst process I've seen and it smelt in the room there was no air conditioning.
I applied online. The process took 2 days. I interviewed at Firstsource Solutions (Mumbai) in Jun 2013
Interview
Interview was totally amazing and lots of fun there and the person who takes interview asks about family background so its kind of great... and very interesting
Job is perfect for startup and great working environment so you don't have to worry about anything.
Interview process is not easy but if you pay attention that it will be easy
I applied online. The process took 1 day. I interviewed at Firstsource Solutions (Belfast, Irlanda del Norte) in Feb 2016
Interview
Initially i was asked to fill in some forms.
Then I was Asked about previous customer service experience.
They look for at least 6 months.
I had a Brief Telephone interview to see how i managed a difficult customer.
Then the interviewer went through another questionaire with me. The questions weren't too difficult and all of them centred around customer service as expected.
Very laid back interview
Interview questions [1]
Question 1
Tell me about one time when you went the extra mile for a customer.