Glassdoor users rated their interview experience at Firstsource Solutions as 50% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Collections Representative and Recruiter rated their interviews as the hardest, whereas interviews for Collections Representative and Recruiter roles were rated as the easiest.
The hiring process at Firstsource Solutions takes an average of 1 day when considering 2 user submitted interviews across all job titles. Candidates applying for Collections Representative had the quickest hiring process (on average 1 day), whereas Collections Representative roles had the slowest hiring process (on average 1 day).
HR round was very easy, they asked what do you know about Hyderabad. It was around a 10-minute interview to get to know the candidate. Will update further when I sit for the technical round.
Interview questions [1]
Question 1
What do you know about FirstSource?
What do you know about BPO?
I applied through a staffing agency. I interviewed at Firstsource Solutions (Dublín, Dublín) in Feb 2021
Interview
A three-person interview involved an intense dive into prior experience, highly engaged interviewers, and lots of detail-oriented questioning and scenario handling. A follow-up interview required presentation preparation, followed by a detailed question-and-answer session.
Interview questions [1]
Question 1
How do you build trust with very senior client stakeholders
I interviewed at Firstsource Solutions (Belfast, Irlanda del Norte)
Interview
Application, phone call interview, where you are asked basic questions about the role and yourself and then video interview, questions are around job description and how well you are able to communicate with interviewer
Interviewer made me feel relaxed throughout the process