HSBC Customer Service Associate interview questions

Very straight forward and team very welcoming and made me feel comfortable, had an assessment which was an online test followed by a 1-1interview with one of the recruiters at the centre.

I first sent in the application which included a scenario questionairre. Passed the telephone interview - had some f*** ups but I passed. Passed the face to face interview, suprising I was so excited and relaxed (I have anxiety problems and I don't take anything for it.) I passed part 2 of the scenario questions, passed with flying colors. I accepted their offer.