I applied online. The process took 2 days. I interviewed at Hilton in May 2021
Interview
I attended the Hilton job fair, where they were hiring for various positions. First, I interviewed with the HR representative for about 10 minutes and she asked very general questions (describe a time you dealt with a difficult customer/guest). Then I interviewed with the rooms director and we talked about the Hilton brand. Lastly I met with the front desk supervisor and discussed my path and why I wanted to work at the front desk. They were all pretty easy interviews with basic questions.
Interview questions [1]
Question 1
Describe a time you went above and beyond for a guest. Describe a time you had a difficult guest interaction.
I applied through college or university. The process took 4 weeks. I interviewed at Hilton (West Palm Beach, FL) in Dec 2019
Interview
Two Interviews one with the HR Manager and one with the Front Desk Manager. Straight forward questions about availability and compensation. We sat one of the restaurants at the hotel.
I applied online. The process took 2 weeks. I interviewed at Hilton (Los Angeles, CA) in Jun 2021
Interview
Called after resume sent in and set up a live interview. Went to the location and met with an HR rep and the operations manager. 1 hr interview that was more like a chat. Very friendly and personable.