Hilton Front Desk Receptionist interview questions
Updated Mar 27, 2026
based on 53 ratings
Difficulty
Easy
Experience
Very positive
How others got an interview
63%
Applied online
Applied online
26%
In Person
In Person
6%
Campus Recruiting
Campus Recruiting
3%
Other
Other
3%
Employee Referral
Employee Referral
Interview search
53 interviews
Viewing 36 - 40 of 53 Interviews
Hilton interviews FAQs
Front Desk Receptionist applicants have rated the interview process at Hilton with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Receptionist roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Hilton overall takes an average of 17 days.
Common stages of the interview process at Hilton as a Front Desk Receptionist according to 1 Glassdoor interviews include:
One on one interview: 100%
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the interview was short and to the point she asked if i had hospitality experience and customer service experience, she was nice and I got hired right on the spot.
I applied through an employee referral. The process took 1 week. I interviewed at Hilton (Ciudad de México) in Dec 2017
Interview
Me realizaron dos entrevistas, la primera con RH con preguntas básicas sobre mi y mi cv. Después tuve otra entrevista con la gerente de Front Office y la entrevista fue completamente en Inglés, me planteó problemas para darles solución, me preguntó qué haría en diferentes situaciones y tuvimos una pequeña charla casual.
Interview questions [1]
Question 1
Un huésped llega a quejarse porque su AC no funciona y ya es la segunda vez que lo cambian de habitación, qué harías?
I applied in-person. The process took 1+ week. I interviewed at Hilton (Praga) in Jun 2016
Interview
There were 2 rounds. First was a panel interview where we were all asked situational questions. We were also each given a different scenario where there had been a mistake made with the reservation or a in my case booking of the conference room for a very important meeting. Second round was a 1-1 interview with the manager of the hotel.