I applied through an employee referral. I interviewed at Hilton
Interview
Two interviews: virtual interview followed by in-person interview.
Typical questions as well as ones about what you would do in certain circumstances.
I ended up withdrawing my application though.
The virtual interview was odd ... There is no do-over so it is important to make sure that you practice and are comfortable speaking to a webcam...
Interview questions [1]
Question 1
What would you do if your coworker left on break even though there is a long line of customers ....?
I applied online. I interviewed at Hilton (Lagos) in May 2026
Interview
The interview process was professional and well organized. The interviewer asked questions about my customer service skills, communication, experience, and ability to handle guests. I also learned more about the company culture, responsibilities, and expectations for the Guest Service Agent role.”
Interview questions [1]
Question 1
How did your did I handle a situation when the quest was angry
Interview took place in the afternoon. It was a straightforward interview process which felt more like a conversation and the interviewer was very polite. Asked various questions - a mix of competency and motivation questions.
I applied through college or university. I interviewed at Hilton (Orlando, FL) in Feb 2025
Interview
If you're yourself, the interview is a breeze. They look for honest, outgoing, and problem-solving individuals. Reaching out is an important step of getting hired post-interview. May be difficult to get responses if there is entry level experience depending on the hotel. Reaching out is the best bet.
Interview questions [1]
Question 1
Have you ever worked in a hospitality field before?