IBM Technical Support Engineer interview questions

I had 1 round interview asking technical questions and at the end shared a link containing questions on how you respond to the customer. After the interview they reached out to me after 10 days.

The Transaction banking operations department helps in managing the Trade transactions / cross border remittances in the banks. Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges)