Infosys Customer Service Representative interview questions
Updated Sep 4, 2025Difficulty
Average
Experience
Mostly positive
How others got an interview
- 17%Employee ReferralEmployee Referral
- 6%RecruiterRecruiter
- 6%OtherOther
- 6%Campus RecruitingCampus Recruiting
- 6%In PersonIn Person
Interview search
22 interviews
Infosys interviews FAQs
- Customer Service Representative applicants have rated the interview process at Infosys with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 70.3% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Infosys overall takes an average of 19 days.
- Common stages of the interview process at Infosys as a Customer Service Representative according to 2 Glassdoor interviews include:
Background check: 25%
Phone interview: 25%
Group panel interview: 25%
Presentation: 25%
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