I applied to the Systems Engineer position which I believe I found on indeed.com. A recruiter contacted me and asked if we could set up a webcam interview with a time that I wasn't entirely unavailable, but I would be at work. I replied asking if any other time was available, no reply was given. Instead I received an invite for the proposed time. I decided to work from home so I can accommodate the interview. Interview day comes, I call the number provided and I interrupt an already ongoing interview, I hang up and call back a few minutes later. The interview process starts and I respond to a few generic questions (tell us about yourself and your current role, day to day duties, etc). The interviewers ask me what shifts I would be available for, I tell them first shift and they reply saying first shift starts @ 6am. They then ask me if I'm familiar with call centers and how they function, I reply and then start to wonder which position I'm applying for. I kindly ask what position I'm applying for and they say it's for a Level 1 help desk/call center position. At this point I'm upset/dumb-founded and say that I was under the impression that the interview was for a Server Engineer position which I had originally applied for. They reply that no, it is for a call center position. I state that I would prefer not to take up any more of their time because I am not seeking an entry level position and we end up parting ways shortly thereafter. The entire process baffled me, I was upset that a large company such as Infosys did not do their due diligence and interview someone for a position they did not even apply to. I understand mistakes are made but it's frustrating.