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      Intuit

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      Technical Support Representative Interview

      Aug 20, 2013
      Anonymous employee
      Reno, NV
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Intuit (Reno, NV) in Sep 2010

      Interview

      Phone interview followed by 3 in person interviews. The phone interview was with a manager and an agent that worked within the department. There was an in person 1:1 interview followed by listening in and a panel interview. Hired with 3 weeks notice and a 6 week in depth training course. Very efficient, slow moving through the interview process.

      Interview questions [1]

      Question 1

      Tell us about a time when you wanted to make a change, what did you do and were you successful? Tell us about a time when you realized you should have asked for help sooner?
      2 Answers

      Other Technical Support Representative Interview Reviews for Intuit

      Technical Support Representative Interview

      Mar 31, 2014
      Anonymous employee
      Accepted offer

      Application

      I applied online. I interviewed at Intuit

      Interview

      Intuit interview process starts off with simple tech and behavior test; that test your first step actually getting interview. Once you're in the interview the interviewing person uses a STARs approach to ask questions. These questions arrange from how you handle certain situations in the office to how you assisting customers.

      Interview questions [1]

      Question 1

      There wasn't any particular question that was difficult.
      1 Answer
      1

      Technical Support Representative Interview

      Jul 21, 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Intuit

      Interview

      I loved my onboarding process. It was very quick and to the point. Everything took a week and a half to complete including my background check. I started off with a phone interview followed by a test. I then had a final phone interview with two managers before receiving my offer. I loved that the whole thing was done via phone. It made me feel as if they were truly listening to what I was saying and not hung up on how I was dressed, what I looked like etc.

      Interview questions [1]

      Question 1

      I was asked general questions for a position of this nature and did not see any of the questions asked as difficult or unexpected.
      1 Answer
      2

      Technical Support Representative Interview

      Jul 21, 2015
      Anonymous employee
      Muncie, IN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Intuit (Muncie, IN) in Jan 2013

      Interview

      It was a brief interview that was pretty basic. They inquired about call center experience, and availability. You don't need to know the software because their training is fully comprehensive.

      Interview questions [1]

      Question 1

      Are you willing to work nights?
      1 Answer

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