I applied online. The process took 2 weeks. I interviewed at J.P. Morgan in Sep 2008
Interview
Initially was called by a recruiter who conducted a phone interview with standard questions concerning my experiences with customer service. Then I was scheduled for an in-person interview with the Branch Manager and his assistant. They were both very friendly and listened very attentively. It was only a few days after the interview when I received an offer. I had to go downtown to fill out paperwork and get instructions on when and where to take my drug screening. The following week I did my first day of training. There's 3 days of training at a computer located at your branch and three days of classroom training at a location downtown.
Interview questions [1]
Question 1
Very standard questions concerning customer service.
As it was my first experience in life for a job, I started well before time so that I may not be late. I reached there well in time. There was a big hall there and about 35 candidates were waiting for their chance.
It was super easy, and they asked very straight forward questions, and made me feel super comfortable. They asked me a few questions, they mostly wanted to know how personable I am.
Easy to track system, was well informed of the process and what to expect from the recruiter and hiring team. Clear and concise overall. I wish all processes with companies were this simple.