J.P. Morgan Tellor interview questions

I applied online and was instructed the next day by email to give the recruiter a call. The recruiter asked standard questions about past experience and how would I handle certain situations. The manager at the branch called me back the next day to set up an interview. I interviewed and recieved a call from the recruiter the next day to offer a position. During the 1;1 interview I was asked what does great customer service mean to me? Chase wants their tellers to push customer service rather than sales.