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      JPMorganChase

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      System Administrator Interview

      Feb 2, 2026
      Anonymous Interview Candidate
      Londres, Inglaterra
      Declined offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at JPMorganChase (Londres, Inglaterra) in Jan 2026

      Interview

      Pros: The process started well. The HR screening and initial 45-minute Hiring Manager interview were professional, covering role expectations and background. The discussion aligned well with the position scope. Cons: The final Group Panel (45 mins) is where the process drifted off track significantly. 1. Misaligned Assessment Scope: The case study was positioned as a conceptual, approach-driven discussion (requirements, assumptions, governance, and design thinking). However, the panel treated it as a hands-on implementation review. The questioning shifted from "How would you design this?" to "Have you already built this in a dev org?" with deep-dive developer-level questions. There was a clear disconnect between the prompt (Strategy/Design) and the evaluation (Execution/Code). 2. Panel Unpreparedness & Lack of Facilitation: The panel members appeared partially unprepared for the case study materials, needing clarification from each other on the use case I was presenting. Furthermore, the Hiring Manager did not actively facilitate. At the start of the presentation, the Hiring Manager appeared visibly disengaged/distracted. Despite my efforts to re-engage them through eye contact, they were not present in the moment. 3. Role Boundary Blur: Engineering-driven questioning dominated the session and overly assessed my developer skills which isn't part of the job expectation as a system admin. Without the Hiring Manager stepping in to re-anchor the discussion, the interview evaluated me on developer-level mechanics rather than the advertised role scope. Advice to Management: Ensure your panel has actually read the case study before the candidate enters the room, and decide beforehand if you want a Strategic Design or a Live Build. Assessing for one while asking for the other is unfair.

      Interview questions [1]

      Question 1

      Engineer 1 Drove deep technical and edge-case discussions: Error handling and how to hide technical error details from end users Conditional rendering of approval journeys Handling changes during an in-flight of the process Focus leaned toward runtime behaviour and implementation mechanics Business Analyst Asked about: Support model Ticket prioritisation UAT approach Questions aligned with delivery and operational readiness Lead Engineer Challenged: Tool selection choices Separation of submitter vs requester PII and permission model considerations Whether approval processes should be stopped or redesigned Asked explicitly whether a working Flow / solution had already been built and could be shown Discussion moved into detailed “how exactly would you implement this” territory Product Lead Opened the floor for questions Limited engagement or steering during technical deep dive
      Answer question