The initial phone interview was very standard, asking questions off my resume and getting a feel for my experience. The interviewer was concise and professional. The 2nd interview consisted of the local branch manager and a few employees at the branch where the open position was, doing a panel/role play style interview in the manager's office. They were supportive while at the same time able to share their understanding of the banking world and give me a feel for what I might be in for. I was able to relate well to them because of a few shared experiences, and they were very helpful in the process since I hadn't interviewed for anything in the corporate or financial world up to this point. The 3rd interview was with the Regional manager at a different branch and she was more rigid, yet helpful through the process. The content of this interview was more specific to the situations I would encounter, the skills I had to bring to the table as a personal banker, and what I could offer as a salesperson. She was very interested in my ability to sell according to the style that Chase trains you for. This was the only interview in which I didn't feel like my personality and skills were totally supported, mostly because I didn't have any sales experience. In short, the local branch manager was the most supportive and the whole process was helpful in seeing the need for good questions to be asked during an interview, as well as a very teachable attitude when it comes to different companies approaches to things like sales.