The process took 1 day. I interviewed at JPMorganChase (Dallas, TX) in Sep 2010
Interview
Applied online, completed personality/skills test involving simple math. Received email for scheduled interview at hiring branch. Was interviewed by Branch Manager and Assistant Branch Manger. They asked general interview questions and also asked me to role play a referral opportunity with a customer. Be as sociable and as friendly as you can. Try to avoid awkward silences and remember to maintain eye contact throughout interview.
Interview questions [1]
Question 1
Explain an experience you've had in any previous jobs where you had to go above and beyond to satisfy the customer.
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.