I applied online. I interviewed at JPMorganChase (Los Angeles, CA) in Feb 2021
Interview
Zoom video because of the pandemic. They said they are hiring a ton of bankers and this new position combines tellers and personal bankers, both of which will no longer exist soon.
Interview questions [1]
Question 1
Tell me about yourself.
What is the difference between client experience and client obsession?
How do you organize yourself?
I applied online. I interviewed at JPMorganChase (Orlando, FL) in Jan 2019
Interview
Went well they ask generic questions, previous experience, why you think you would be a good fit, etc. Overall I had a good experience the hiring manager liked seeing personality not just rehearsed answers.
I applied online. I interviewed at JPMorganChase (Santa Clara, CA) in Feb 2021
Interview
Panel interview with 3 branch managers where they each asked behavioral interview questions. Explained how Chase is adopting more technology-based banking which means the bank teller position is replaced with associate banker where you have more responsibilities and are move involved with personal banking.
Interview questions [1]
Question 1
Tell us about a time you interacted with a difficult customer and how did you resolve it?