Very easy, nice people! They asked me a lot about my experience in the restaurant industry rather than past experience working for a financial firm. Questions were not too difficult!
It was very easy. Asked mostly about being able to help with technology. They want to see how well you can guide customers through their app. Most important is customer service.
Interview questions [1]
Question 1
What’s your favorite and can you guide jus through it?
I applied online. The process took 5 days. I interviewed at JPMorganChase (Fresno, CA) in Jun 2019
Interview
In person interview about an 30-45 minutes. I got an offer the next day or maybe two days after. Interview questions were about customer experience and teamwork. The interview was completed with one branch manager and another individual whose position I cannot recall at the moment.
Interview questions [1]
Question 1
Customer interaction that went well? One that went bad?
What do you do in a situation where the customer becomes upset?