I applied online. I interviewed at Kaiser Permanente
Interview
VERY unprofessional. Slow responses, no feedback whatsoever, received emails addressed to a different candidate, interviewers late to the meeting, etc. Listen to the reviews that say they don't value your time and look elsewhere.
I applied through an employee referral. I interviewed at Kaiser Permanente (Aurora, CO) in Jan 2016
Interview
Apply online. Phone call for in-person interview. Friendly. Basic questions about why Kaiser, customer service experience, high volume experience, hours available to work, etc. Easy interview process. I've heard some people have been in group settings for the interviews.
The recruiter had asked me basic questions as a screening process before forwarding my application to the hiring manager. The recruiter was extremely friendly and she helped calm my nerves.