I applied through other source. The process took 2 months. I interviewed at Kaiser Permanente in Aug 2013
Interview
Received a call for an interview with 2 managers. Interviewed 2 more times for a total of 3 interviews. Questions included: What are your strengths? What is one area you are working on? What professional development have you engaged in this past year?
Interview questions [1]
Question 1
If you encountered a very upset patient, how would you handle this patient?
I applied in-person. The process took 3 months. I interviewed at Kaiser Permanente (Anaheim, CA) in Dec 2010
Interview
I was involved in a Group interview of 40 people for SOS receptionist, which is a traveling receptionist for employees out on sick day or long vacations or leave of absence or for a call center agent.
Interview questions [1]
Question 1
Would you argue with a member even if they are wrong?
I applied online. The process took 7 months. I interviewed at Kaiser Permanente
Interview
Contacted 2 months after applying online. Recruiter left a message for me and didn't return my calls until 3 weeks later. When I spoke to the Recruiter she did the phone interview screening and said I would hear back within 2 weeks. 1.5 months later I receive a call for a physical interview. Attended the panel interview and felt very comfortable with the Senior Managers who were very friendly and made the interview more like a conversation. At the end of the interview they set up 4 role playing scenerios to determined my leadership style. I was told I would hear from them in about 2 to 3 weeks as they had 20 more interviews scheduled. 1.5 months later I received and call to set up a group interview for the final candidates. When I attended the group interview it was set up with 4 Managers and 4 final applicants including myself. We were each asked a question and then went on a very detailed tour of the campus. After the tour we met with the Operations Director seperately for about 40 mins each. I was told in 10 business days I would find out the outcome. 47 long days of waiting- I received a call for the Senior Manager offering me the job. 3 weeks later my background check completed and then I was scheduled for my New Hire orientation.