I applied online. I interviewed at Kaiser Permanente (Santa Clara, CA) in Oct 2023
Interview
Interview process was pretty straightforward. I applied online September 27. Had a phone interview/ pre screening with hiring manager October 20 and a zoom interview with hiring manager October 27 and offer from HR November 1. Hiring manager was very transparent and did a good job of being professional yet conversational and easygoing. He helped me feel at ease about the whole process and great communication with me if I had any questions about the process or Kaiser. It’s incredibly hard to get an interview, you need to be one of the first applicants to a position. It Also helps to know someone already in Kaiser to let hiring manager know you exist otherwise they may never even know you applied.
Interview questions [1]
Question 1
tell me about your background and experience. How do you handle stress? Tell me about a time where you delivered good customer service? What’s your Greatest strength and weakness? Why are you interested in this position? Why do you want to work for Kaiser?
I interviewed at Kaiser Permanente (San Rafael, CA)
Interview
I received an email inviting me to complete a virtual interview. It was an automated interview where the questions were read to me by a computer generated voice and my answers were recorded via video. I did not hear back about the job from the organization. Not even a generic email saying that I was no longer being considered. I had to regularly check the online portal, where it eventually was updated to note the position had been filled, but only after 2 months of it saying my application was still under consideration. The process was very impersonal.
Interview questions [1]
Question 1
Describe a time you had a conflict with a colleague or team member and how the situation was resolved.
I applied through an employee referral. I interviewed at Kaiser Permanente (Vallejo, CA) in Jun 2023
Interview
There are 5 questions that are timed. You leave responses on answering machine between each one. Then they are reviewed afterwards by humans and they will call you back in a day or so to let you know that you are hired.
Interview questions [1]
Question 1
Tell me about a time where you had a disagreement with a coworker and how did you resolve it?