Interview process is based on personality questions. Previous customer service experience helps with most of the questions. Different scenarios of customer service. After the interview I received a call back the next day
Interview questions [1]
Question 1
Tell me about a time you dealt with an angry customer
I applied through a staffing agency. I interviewed at Marriott International (Hamilton, ON) in Aug 2022
Interview
Definitely go in prepared. Research how to interview process and be willing to work unsociable hours. Dress appropriately as if you are working that job. Don't be afraid to ask the interviewer questions about themselves. Make a connection.
Interview questions [1]
Question 1
Asked about hours available - answered all unsociable hours. Asked about experience - showed how I am able to flex into other personalities quickly and efficiently Asked about multitasking - Prove you can do it.
I applied online. The process took 2 weeks. I interviewed at Marriott International
Interview
I had two interviews took about 2 weeks to complete the onboarding process. The training on the job went well and can work alone after training with your mentor for 2 weeks.
Interview questions [1]
Question 1
Tell me about a time you've handled a conflict and what was the outcome?