Marsh Account Representative interview questions

I had three interviews over the course of three weeks. The first was a screening call with HR, which lasted around 20 minutes. The questions were fairly routine and basic (experience, pay expectations, etc.). The second was a video call with a team member; it was an extremely odd conversation, as the interviewer didn't ask me many questions. The employee spoke around 90% of the time, and primarily talked about themselves and their job. One week later, I had an in-person interview at their office with two higher-ups. They were very professional, and we had good rapport. However, the post-interview process was abysmal. The hiring manager did not clearly communicate next steps with me, and I had to email them several times over the course of two months for updates. My third, in-person interview took place in mid-October. At first, the hiring manager said they'd provide a response within 2 weeks, but I just received the rejection notice the second week of December. Very messy, disorganized, and unprofessional.