I applied through a recruiter. The process took 2 weeks. I interviewed at MetLife (Dayton, OH) in Mar 2014
Interview
First I had a phone interview with a recruiter. She asked a ton of questions about prior experience, goals and what attributes I would bring to the company and then asked if I would be available to come in for a face to face interview with the Disability supervisor.
Interview questions [1]
Question 1
There were no questions asked in the face to face interview they basically just went over the position, responsibilities and hours. On the phone interview it was basically an introduction of yourself and your prior experience.
Thank you for writing a review about your interview experience with MetLife. We take the feedback we see on Glassdoor to heart. Although you accepted the offer, looks like the overall experience could have been better. We will continue to evaluate our screening and interview process in order to make things easier for job seeker candidates.
Other Customer Service Representative Interview Reviews for MetLife
There were multiple phone and virtual interviews: 1. Recruiters, 2. Hiring Manager, 3. Peer, 4. Account Executive, and lastly 5. Department Head. All conversational, engaging, and enjoyable with each person. Because of the multiple interviews the process was lengthy.
Interview questions [1]
Question 1
How do you handle working with difficult co-workers?
Interview process begins with a phone screen. They will ask basic call center scenario questions and provide details about the position. Virtual interview was one on one with a supervisor. Good conversational style interview. They use the STAR method to guide you through each answer. Wasn’t difficult at all.
Interview questions [1]
Question 1
What are your expectations and goals for this role?
I applied through a recruiter. The process took 5 days. I interviewed at MetLife (Melville, NY)
Interview
Bait and switch, was called in for an customer service call center job, was actually interviewed for a commission based sales job, was told to keep a second job because I wouldn’t make any money for the first 6 months unless I sold to all my friends and family
