I applied through a recruiter. The process took 4 weeks. I interviewed at MetLife (Toledo, OH) in Jan 2011
Interview
The process of joining Met Life is a very long. There are lots of online testing and 3 to 5 face to face interviews. In most cases you have to be referred by an agent. There is only a few true Met Life offices in each state so it is difficult to get in.
There were multiple phone and virtual interviews: 1. Recruiters, 2. Hiring Manager, 3. Peer, 4. Account Executive, and lastly 5. Department Head. All conversational, engaging, and enjoyable with each person. Because of the multiple interviews the process was lengthy.
Interview questions [1]
Question 1
How do you handle working with difficult co-workers?
Interview process begins with a phone screen. They will ask basic call center scenario questions and provide details about the position. Virtual interview was one on one with a supervisor. Good conversational style interview. They use the STAR method to guide you through each answer. Wasn’t difficult at all.
Interview questions [1]
Question 1
What are your expectations and goals for this role?
I applied through a recruiter. The process took 5 days. I interviewed at MetLife (Melville, NY)
Interview
Bait and switch, was called in for an customer service call center job, was actually interviewed for a commission based sales job, was told to keep a second job because I wouldn’t make any money for the first 6 months unless I sold to all my friends and family