It was a pleasant experience, a panel consisting of two people who were very friendly. It consisted of six questions split evenly between them and they were behaviour based questions.
I applied online. The process took 1 week. I interviewed at NHS (Sunderland, North East England, England) in Jul 2025
Interview
Mental Health Admin/Receptionist - Monkwearmouth Hospital. It was a 30 minute interview - it felt rushed. Their verbal nods gave me the feel of "ok hurry up" - but answering an interview question with the STAR format isn't that quick. They had around 4-6 questions. I have only just found this site so I am trying to remember the best I can.
Interview questions [1]
Question 1
scenario question - you're on reception, there is a patient walked in, phone is ringing constantly and is consultant asking you to book them a room, how do you manage this?
I applied online. The process took 2 weeks. I interviewed at NHS (Margate, Inglaterra) in Oct 2023
Interview
Met some of the supervisors on a tour of the office to get a feel for the working environment.
Had a chat about my CV with a panel of interviewers covering my experience, skills and what I could bring to the role.
After that, I was asked to transcribe a hand written letter including technical language on MS word.
Finally, I completed a skills assessment involving basic maths, grammar and comprehension.