Scotiabank Customer Representative interview questions

Formal Interview, asking to describe yourself and relevant past work experience. Situational questions asking to describe how you would deal with a problem, either with a customer or a colleague. Overall the hiring manager looks at whether or not you will be able to work in the given team.

2 rounds of face to face interview. One with the Manager of Customer Service and the other with the Branch manager. I dropped in my application at the branch as I knew it was hiring through a referral