First, HR phone screening. General talked about experience and certificate. Second, it was a webcam call. Wanted to gain a deeper understanding about the person. Third, met with two branch manager and one training manager at a branch. Answered a lot of behaviour and scenario questions.
Interview questions [1]
Question 1
Tell me an example of how you resolved customer complain.
I interviewed at Scotiabank (Toronto, ON) in Jan 2026
Interview
Just basic HR interview. Not so challenging or hard. Interviewer was very nice. Told that if selected, shall be called for another round of in person interview at branch. . .
Easy going, no racism, and nice people who are nice. Amazing service and easy booking process. Interviewer was easy going and nice who was extra nice and extra nice. She was easy to book with and was an awesomely nice person
Good, nothing too challenging if you know your industry experience well you don't need to worry. I went through the process in 2 interviews after the second interview i was hired