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      Renewal Account Manager Interview

      Apr 23, 2024
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at ServiceNow (Toronto, ON) in Mar 2024

      Interview

      The process was a total of 4 steps (5 calls, each 30 min): talent acquisition recruiter, hiring manager, 2 team members video calls, hiring manager's supervisor. Questions around work experience, situational questions, and behavioural questions. Everybody was extremely cordial and respectful of my time. The HR recruiter was very supportive and responsive from the start.

      Interview questions [2]

      Question 1

      Tell me about a time you work with a difficult situation
      Answer question

      Question 2

      Tell me about a time you solved a customer's pain point
      Answer question