Glassdoor users rated their interview experience at ServiceNow as 100% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Engagement Manager and Inspire Value Consultant rated their interviews as the hardest, whereas interviews for Engagement Manager and Inspire Value Consultant roles were rated as the easiest.
Good process really well delivered and structured by a professional team
1) Screening
2) Culture fit
3) Hard skills test
4) Soft skills test
5) VP alignment testing
6) Proposal
7) Legal discussion
I applied online. The process took 2 weeks. I interviewed at ServiceNow (Dublín, Dublín) in May 2025
Interview
Very professional, quick answers from the recruiter. Smooth process from start to finish. I was impressed with everyone I met.
In contrast to other companies it was extremely quick which I prefer.
Interview questions [1]
Question 1
Tell us why a customer would purchase a service now system?
I applied through an employee referral. I interviewed at ServiceNow (Dublín, Dublín)
Interview
Resume/Application Screening – Review of your qualifications and experience.
Phone/Video Screening – Initial discussion about background, role fit, and availability.
Technical/Functional Interview – Evaluation of job-specific skills and tools knowledge.
Behavioral Interview – Assessment of soft skills using STAR method.
Panel/Final Interview – Meeting with multiple team members to gauge fit and deeper insights.
Reference Checks – Verification of past performance (if applicable).
Job Offer – Formal offer with salary, benefits, and start date.